FAQ
The following is a compilation of frequently asked questions. See the contact information at the bottom of this page if you have further questions or concerns.
For Print advertising FAQ see below.
Online Advertising
1. If I am an agency or recruiting firm and I would like to create an account and post a job on behalf of my client, what should I do?
Yes, you do have the ability to create an account and post jobs on behalf of your client. However, to avoid creating multiple accounts for the same client please contact our customer service staff by email at ads@nejmcareercenter.org and we'll be happy to assist you.
2. What do I do if I try to create an account that already exists?
Please contact our customer service staff at (800) 635-6991 or by email at ads@nejmcareercenter.org and we'll be happy to assist you. Please do not try to re-type the account by using a variation of the company name as this can create duplicate accounts and we want to ensure that your job postings are associated with the correct account(s).
3. What do I do if I forgot my login and password?
You can click on the "Forgotten password?" link on the Log In page and our system will send you an automated email with a link included where you'll be able to easily change your password. If you are still having trouble accessing your account please contact our customer service staff at (800) 635-6991 or by email at ads@nejmcareercenter.org. Please do not try to create a new account as we try to avoid duplicate accounts in our system. If you enter the incorrect login and password too many times, the system may automatically lock you out and you may not be able to log in. If this happens please contact our staff and we'll be happy to assist you.
4. How do I place a recruitment ad on the NEJM CareerCenter website?
To place an ad on the NEJMCareerCenter website, go to recruiters.nejmcareercenter.org to create an account and post job listings. Once you have logged in to your account, click "Post a new job" or click the tab at the top of the page labeled "Job posting" and follow the steps to complete your posting.
5. How is payment for an ad handled?
To purchase an ad that runs on the NEJM CareerCenter website only, you may use a Visa, MasterCard or American Express credit card or you can pay via your PayPal Account.
6. Are the online rates per job posting Net or Gross?
Each of our online rates per job posting on the NEJM CareerCenter website are Net.
7. How do I cancel an ad?
To cancel an ad that you placed online, log in to your account, and click "Manage Jobs." Then choose the job listing you wish to cancel, click "Action," and choose "Archive" from the menu. There are no refunds given for job listings that are cancelled after posting and before the posting period expires.
Alternately, job ads can be taken off the website with 48 hour notice when requested through your sales representative. Note: all verbal cancellations must be followed by a written confirmation. Please call your classified advertising representative at (800) 635-6991 to confirm receipt of cancellation. For banner ad campaigns, cancellations must be received in writing 30 days before start of flight. Please call your Classified Advertising Representative to confirm receipt of cancellation.
8. How long do positions remain posted?
Online only advertisements are posted for 30 days, beginning with the start date that you specify.
9. Can I post an online job with multiple specialties and states?
All online job postings are limited to one specialty and one state (or Canada and International). If you are interested in posting a multi-specialty ad please contact the Classified Advertising Sales Department at ads@nejmcareercenter.org.
10. Do you offer discounts for multiple job postings?
If you are interested in purchasing bulk job postings please contact our Classified Advertising Sales Department at (800) 635-6991 or email at ads@nejmcareercenter.org.
11. Can I edit a current online job posting?
Job postings cannot be edited through a user account once they have been submitted. Please submit your changes in writing to ads@nejmcareercenter.org if your job is already live.
12. How can I edit my employer profile?
Log in to your recruiter account that has recruiter administrator privileges and click “Company & Users.” In the “Company Information” section, click “Edit Company Details.”
13. How can I add another user to my account?
Log in to your recruiter account that has recruiter administrator privileges and click “Company & Users.” In the “Users” section, click “Create New User,” and specify the name and privileges for the new user. Alternatively, you can email your request to add a user by contacting ads@nejmcareercenter.org.
14. How can I remove a user from our company account?
Log in to your recruiter account that has recruiter administrator privileges and click “Company & Users.” In the “Users” section, select the name of the user you wish to remove. Click “Expire This User.” Users can also request removal by emailing ads@nejmcareercenter.org.
15. As a recruiter or employer, how can I use the CV Search Database?
Searches of physician profiles are available to any recruiter or employer that has created an account on our website, regardless of whether they have an active print or online-only advertisement. However, the information shown in the public profiles is limited and includes no contact information. You can download physician profiles with full contact information by using Candidate Profile credits, which are included with the purchase of job postings and job posting packages. If you have not purchased a job posting, Candidate Profile credits can be purchased separately for $150/ea. Please note that uploading a CV or resume to a profile is optional for physicians, and not all profiles will contain a CV or resume. Contact us at ads@nejmcareercenter.org for more information about CV download credits.
16. When do candidate profile download credits expire?
Profile download credits are valid for the duration in which your job posting is live. Profile download credits purchased independently of a job posting are valid for 30 days. Credits cannot be rolled over or extended.
17. Do ads require approval from NEJM?
All advertisements are subject to approval by the New England Journal of Medicine, which reserves the right to reject or cancel any advertisement at any time. Approvals may take up to seven days. Advertisements that link users to other websites cannot prevent a user from easily returning to the NEJM CareerCenter site.
1. How often is the New England Journal of Medicine published?
The New England Journal of Medicine is publishes 48 weekly issues. For specific information on issue and closing dates, the current rate card can be found on the bottom of the recruiter homepage.
2. What is the New England Journal of Medicine's print circulation?
Each issue more than 112,000 physicians read the Journal, the longest continuously published medical journal in the world. For specific information, please contact the Classified Advertising Sales Department at ads@nejmcareercenter.org.
3. How do I place a recruitment ad in the New England Journal of Medicine?
To place a print ad, all ads must be received in writing, preferably typed. To ensure accuracy, classified ads will not be accepted over the phone. Email job descriptions to ads@nejmcareercenter.org or fax to (781)464-4857. Be sure to include your name, address, phone number, and billing information.
4. How do I calculate the cost of a classified print line ad?
Costs of classified line ads are calculated by the word. There are three frequency rates available and can be found in our current rate card, located at the bottom of the recruiter homepage. There is a small web fee for advertisers interested in placing their job postings on the heavily trafficked NEJM CareerCenter website. For more advertising information, please click here.
5. How is payment for an ad handled?
To arrange payment by a purchase order or check, please contact a sales representative at ads@nejmcareercenter.org or call (800) 635-6991 Monday – Friday, 8:00am – 4:00pm, EST to speak to a sales representative.
6. How do I cancel an ad?
To cancel an ad that you placed in print, please contact your sales representative or email ads@nejmcareercenter.org. Cancellations must be confirmed in writing and may be transmitted by fax or email no later than 20 days before the issue date.
7. What is the New England Journal of Medicine’s policy on classified ads?
All advertisements for employment must be nondiscriminatory and comply with all applicable laws and regulations. Ads that discriminate against applicants on the basis of sex, age, race, religion, marital status, or physical handicap will not be accepted. All ads must be clearly germane to the practice of medicine.
All print classified line ads are set in the same typeface (Baskerville, 7 pt. type), unless bold type is requested. All classified line ads are subject to the guidelines for grammatical consistency of the New England Journal of Medicine. Read more about our advertising policies in our current rate card, located the at the bottom of the recruiter homepage.
8. How long do positions remain posted?
Print-plus online ads are posted online for 21 days per print insertion, beginning 2 weeks before the print issue date and remain online for 1 week after the print date.
9. How can I be placed on a mailing list to receive advertising information for recruiters and employers from the New England Journal of Medicine?
To receive information on the New England Journal of Medicine’s recruitment advertising programs throughout the year, call (800) 635-6991, fax (781)464-4857, or email the Classified Advertising Sales Department at ads@nejmcareercenter.org.
Still have questions?
Contact Customer Service, at (800) 635-6991.
If you have questions regarding your print or online-only advertisements, please contact (800) 635-6991 or ads@nejmcareercenter.org.